Thank you for choosing St. Mary's Medical Center for your inpatient medical care. Providing you with the best possible patient experience – the St. Mary's Experience - is the central focus of everything we do.
Our RN case managers and social workers are here to help you navigate through your hospital stay, including discharge planning, and can be a resource to you in identifying your options with your insurance company. Our business office staff will be happy to assist you in filing your insurance forms so your account will be credited in a timely manner.
For questions about an upcoming hospitalization, please call one of our Patient Advocates at 812.485.4397.
A Hospitalist is a physician whose primary professional focus is the care of hospitalized patients. Their goal is to ensure your patient care experience is coordinated with your personal physician as seamlessly as possible following your hospitalization. All St. Mary's Hospitalists are board certified.
Their care includes:
- Ordering treatments
- Consulting with specialty physicians when appropriate
Once you are discharged from St. Mary's, your care returns to your primary care physician or internist.
St. Mary’s is proud to St. Mary's nursing staff is committed to our Mission, Vision and Values and aspires to be regionally and nationally recognized for our excellence in evidence based nursing practice, nurse work environment and our commitment to community. St. Mary's nursing team serves as strong patient advocates always putting the patient first. We strive daily to improve and make a difference.
On occasion, medical and nursing students may participate in your care under the supervision of a physician or other medical professional. If you would prefer not to have students participate in your care, let your nurse or physician know.
St. Mary's believes in providing the highest quality of care available for the patients of the Tri-State area. We want you to be as well informed as possible about how well St. Mary's performs when compared against the rest of the nation in national quality performance measures. Our goal is to consistently outperform the rest of the nation in as many quality indicators as possible.
It is important to make your future healthcare decisions known to your family, friends and healthcare providers. Advance Directives (AD), such as a Living Will or Appointment of Health Care Representative, are legal documents that state your desires should you lose the ability to make your own healthcare decisions. Patients wanting more information or assistance in preparing an Advance Directive may ask their nurse to contact a chaplain or dial 485.4150 on their room phone.
Patient’s Rights and Responsibilities
Recognizing the dignity and vulnerability of each person as a patient, St. Mary’s Medical Center is a Catholic institution that operates under the mission of the Ethical and Religious Directives for Catholic Healthcare Services and has developed a list of patient rights and responsibilities.
Accessing Your Medical Records
To access a copy of your full medical record, please fill out our Medical Records Request Form and submit via mail, fax or in person. You may fax your request to 812.485.7609. Normal business hours are Monday – Friday, 7:00 a.m. – 6:00 pm. For more information, please visit our Medical Records Request page. For further questions, please contact our Health Information Management Department at 812.485.4211.
Special Accessibility Needs Services
Hearing/Speech Impaired - Patients or family members with special accessibility needs should contact their nurse. Patients who are deaf and/or speech impaired may request a TTY (Teletypewriter phone). Arrangements can also be made to accommodate patients in need of mobility assistance. An electric tram is available for transportation to first floor locations.
Language Interpretation Services - Language Services are available for those who do not speak English. Medically certified language interpreters and over the phone interpreter services are available. Please view our translated medical documents.
You, or another responsible party, will be asked to sign a general consent form giving St. Mary's permission to treat your illness or injury. In some cases, you may be asked to sign additional consent forms for treatments and procedures ordered by your physician. A parent or guardian must sign forms for patients under 18 (unless he or she is an emancipated minor).