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What Is Patient-Centered Care?

What Is Patient-Centered Care?

What Is Patient-Centered Care?

Although the phrase "patient-centered care" has been defined and is used in a variety of ways, the essential theme is that healthcare should be delivered in a manner that works best for patients.  In a patient-centered approach to healthcare, providers partner with patients and their family members to identify and satisfy the full range of patient needs and preferences.

Patient Centered Care recognizes:

  • A patient is an individual to be cared for, not a medical condition to be treated.
  • Each patient is a unique person, with diverse needs.
  • Patients are partners and have knowledge and expertise that is essential to their care.
  • Patient's family and friends are also partners.  (This is also sometimes referred to as "patient and family-centered care.")
  • Access to understandable health information is essential to empower patients to participate in their care and patient-centered organizations take responsibility for providing access to that information.
  • The opportunity to make decisions is essential to the well-being of patients and patient-centered organizations take responsibility for providing access to that information.
  • The opportunity to make decisions is essential to the well-being of patients and patient-centered organizations take responsibility for maximizing patients' opportunities for choices and for respecting those choices.
  • Each staff member is a caregiver, whose role is to meet the needs of each patient, and staff members can meet those needs more effectively if the organization supports staff members in achieving their highest professional aspirations as well as their personal goals.
  • Patient-centered care is the core of a high quality health care system and a necessary foundation for safe, efective, efficient, timely, and equitable care.

 

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