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Payment & Insurance Questions

Payment & Insurance Questions

Payment & Insurance Questions for Occupational Medicine Coverage

Co-Payments and Deductibles

All co-payments and deductibles must be paid at the time of service. This arrangement is part of your contract with your insurance company. Failure on our part to collect co-payments and deductibles from patients can be considered fraud. Please help us in upholding the law by paying your co-payment at each visit.

Payment Options

You may pay with:

  • Cash
  • Check
  • Money Orders
  • Debit Cards
  • Discover
  • Master Card
  • VISA

Non-Covered Services

Please be aware that some, and perhaps all, of the services you receive may not be covered or not considered reasonable or necessary by Medicare or other insurance providers. You must pay for these services in-full at time of service.

Proof of Insurance

All patients must complete our patient information form before seeing the doctor. We must obtain a copy of your driver's license and current valid insurance to provide proof of insurance. If you fail to provide us with the correct insurance information in a timely manner, you may be responsible for the balance of the claim.

Claims Submission

We will submit your claims and assist you in any way we reasonably can to help get your claims paid. Your insurance company may need you to supply certain information directly. It is your responsibility to comply with their request. Please be aware that the balance of your claim is your responsibility whether or not your insurance company pays your claim. Your insurance benefit is a contract between you and your insurance company; we are not a party to that contract.

Coverage Changes

If your insurance changes, please notify us before your next visit so we can make the appropriate changes to help you receive your maximum benefits. If your insurance company does not pay your claim in 45 days, the balance will automatically be billed to you.

Non-Payment

If your account is 90 days past due, you will receive a letter stating that you have 20 days to pay your account in full. Partial payments will not be accepted unless otherwise negotiated. Please be aware that if a balance remains unpaid, we may refer your account to a collection agency and you and your immediate family members may be discharged from this practice. If this occurs, you will be notified by certified mail that you have 30 days to find alternate medical care. During that 30-day period, our physicians will only treat you on an emergency basis.

Billing Questions

If you have any questions regarding your account and/or statement, please contact our Billing Department at (812) 485-7930 Monday thru Friday 9 a.m. - 4 p.m.

© 2014 St. Mary's Health System   |  3700 Washington Avenue  |  Evansville, IN 47750  |  (812) 485-4000