My daughter was a patient in St. Mary's for four days where she received excellent care. The fourth floor nurses were kind, considerate, and, most of all, professional and knowledgeable, and this certainly applies to the CNAs, as well as the student nurses and PTs. What might have been a horrible experience for her resulted in an almost pleasant one. Even on the last day, the charge nurse, as well as a PT from another building, helped both of us to the car in the rain.
Professionalism and compassion in my daughter's recent weekend visit at Urgent Care
Please pass along my gratitude to Dr. Alex Della Llana for his professionalism and compassion in my daughter's recent weekend visit at Urgent Care. As a new (two-day) freshman on campus, she was overwhelmed with the need for medical attention, but thanks to his detailed explanation and caring, she coped with the situation and was able to proceed with her studies. He was also gracious enough to call us at home on the weekend and advise us of her situation.
The nurses, doctor, and even the chaplains were so comforting and compassionate.
My husband and I would like to express our gratitude to the staff at St. Mary's for the excellent care they gave to our 18 month old daughter. We rushed our little girl to the ER in early Sept. after she suddenly ran a high fever. The ER staff worked very quickly to assess her condition and we discovered she was actually having a febrile seizure.
I have never experienced the outpouring of care, compassion and concern that I had here.
As a patient in 6E, I have never experienced the outpouring of care, compassion and concern that I had here. Not just nurses, who were great, but all staff I interacted with. Two nurses in particular deserve extra mention; Janna and Anne were all the above and also quite professional in providing care. They explained what they were doing, why and specifically what each medicine I was given was for. I will always feel greatful for the care I received.